HDFC Bank

Critical: Professionalism, Quality, Responsiveness, Value

Very very pathativc service given by Dombivli branch HDFC LTD customer relation team is not at all supportive. Non off the higher mangr is redy to slow our queries. I have personally waited for more than 7to 8 Month's for loan process. After complaining to CEo and heads of Mumbai on email no investigation happed. Next day only one call recieved on which lady menstion. Sorry we are unable to process your home loan and said that reason and deatils of loan cancellation they Will email it to me but I had recieved two liner email. No exaplation. Vipin upadhyay was not at all heplfull for the same every time we call him he ask for next to days time. It was my west of time for the. Waiting for loan and than greeting such pathetic reply and respons.

Most worthless branch, worthless customer care and employees, refuse to supply loan statement to the customer rather suggest calling call centre or visit loan branch for statement. Even no loan papers supplied to customer. Just a last priority to have such bogus service, seems like psu bank.

Without disturbing complete loan EMI is started. But the things is no one called or email customer to know what is the status of DD which was issued by HDFC in 2020 and not yet presented to bank. Bad experience. Hopefully relevent team connect soon.

We visited to forex department today,and we had Very very bad experience here. Very third class service they provide to their clients. Female staff's behavior was very halkat quality. They treat us like beggars.

Not even recommending single star so much irresponsible guys in this place and your employees need better training they won't even respond calls. My DD related problem has not solved still it is many days over now.

Same they replied me to write a mail to them they will contact me attached screen shot for the reference there mail id also not deliverable, Absolutely a false information to customer by providing a wrong email id.